Shipping, Returns, & Refunds
Shipping & Packaging
All of my artworks are professionally packaged and shipped by a UPS shipment center which comes with UPS's Pack and Ship Guarantee. This ensures easy and timely refunds in the rare and unfortunate case of damage during the shipping process. To give you the most fair price for shipping your artwork, the best way to calculate shipping is to get a specific quote to your address. Here's a step-by-step on how to do that.​​
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Note: This is JUST for estimating! Do not pay for your own shipping!
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1. Enter Bozeman's (59715) and your zip code. Choose an approximate shipping date and click "Update".
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2. On the next page, click the "OFF" button for "Simple Rate"
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3. Leave the Packaging drop down menu set as "My packaging"
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4. Now you can enter specific packaging dimensions. Add 4 inches to each dimension of your artwork to enter into the calculator. Example: Artwork that is 20x30x2.5, you would enter 24x34x7.
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5. Use this "Packaging price and weights" link to enter a weight.
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6. Declared value. Round up to the nearest $100. Example: $729, round up to $800.
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7. You can then skip all of the other options, and scroll down and click "Update" for a list of shipping options and prices.
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Packaging price and weights.
The packaging price is a flat rate and will be in addition to your shipping price.
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If you are unsure, just let me know and I will run a quote for you!
Refunds & Returns
All artworks are shipped via UPS ground and are fully insured. If the box is obviously damaged, take photos/video and contact me immediately.
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Upon delivery of your art, an "unboxing" video and/or taking photos as you unpackage it can be helpful if there is damage from shipping. If there is damage on the inside on the actual artwork, good documentation is necessary in order to file a claim.
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If you decide you do not like your work of art, you may return it for a full refund minus shipping charges and a $50 restocking/minor repairs fee. Buyer is responsible for professional packaging and shipping through either UPS or FedEx with full shipping insurance.
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Artwork damaged after shipping will not be accepted for return. Items with defects in construction will be considered for refund/replacement. Occasionally a small piece may come loose from shipping (I'm looking at you, Grand Prismatic...). Not to worry. I will advise on gluing techniques to reapply it correctly.
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Custom made artworks are non-refundable.